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First and foremost was Customer
Approval. They wanted to achieve the
highest level of satisfaction possible.
They wanted to be known as the company
who cares.
A Friendly atmosphere was
important to make clients feel welcome
and keep the small-town hospitality.
Cleanliness was a necessity.
Everything from the restrooms to the
parking lot must be kept neat and clean.
Professionalism was an integral
part of their goal. Last but not least, they wanted to
create an environment where Employees
could achieve personal growth and feel
appreciated. As they worked to achieve their image,
Dave’s RV expanded every year. The
business outgrew the facility. In order
to continue to provide the level of
service their customers had come to
expect, Dave and Gloria purchased
acreage three miles further south on
Route 66 with plans to build. Construction of a high-tech RV facility
was completed in March 2001. With
nineteen acres to utilize, inventory was
increased. Major manufacturers including
Newmar, Forest River, Gulf Stream and
Thor Corp. are represented in hundreds
of
Towable RVs,
Expandable Trailers and
Class A RVs. Service has always been the
cornerstone of Dave's Claremore RV.
Twenty service bays with fourteen-foot
high doors can accommodate even the
largest RVs. Skilled technicians perform
complete repairs on all brands of RVs
and appliances. Seventy-five experienced, qualified
personnel are dedicated to customers’
long-term satisfaction. Everyone at
Dave’s RV is detail-oriented, striving
to make owning an RV a positive,
enjoyable experience. Dave and Gloria Pierce, owners of Dave's
Claremore RV, take personal pride in the
reality of their vision. They continue
to treat people the way they would like
to be treated. They also believe in the
RV business. Having raised their
children on RV vacations, they know
RVing is a wonderful family-oriented
lifestyle. Dave and Gloria are
optimistic for the future of RVs. The
vision remains in their minds as they
continue to serve their customers and
employees while expanding and improving
the dealership each year. |
